Privacy Policy

Debbie Lucas Ltd ("the Company") is committed to safeguarding the privacy of visitors to our website and customers who engage with our services. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website or participate in any of our programs, courses, memberships, or services. By using our website and providing your personal data, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

The Company may collect the following types of personal information from users:

* Name

* Email address

* Contact number

* Payment information (processed through third-party payment providers)

* Mailing address (if applicable)

* Any other information you voluntarily submit through forms or interactions with our site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

* To process transactions and provide the services you have requested.

* To personalise and improve your experience on our website.

* To send transactional emails regarding your purchase, booking, or engagement with the Company.

* To communicate important updates about courses, programs, and services. your consent, to send marketing emails, newsletters, and promotional materials about the Company's offerings and upcoming events.

You have the option to unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly at [email protected].

3. Consent to Marketing Emails

By providing your email address through our sign-up forms or purchase processes, you agree to receive marketing communications from the Company. These communications may include promotional offers, updates about new services, and other marketing-related content. Consent for marketing emails is optional, and you can opt out at any time as mentioned above.

4. Sharing of Personal Data

The Company does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:

* With service providers who assist us in operating our website and delivering services, including payment processing and email marketing.

* When required by law, such as to comply with a legal obligation or protect the rights, property, or safety of the Company or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. You may request that we delete your personal information by contacting us, and we will comply unless we are required to retain it for legal reasons.

6. Security

The Company takes the security of your personal data seriously and implements reasonable measures to protect your information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Data Rights

Under data protection laws applicable in the UK and Scotland, you have the right to:

* Request access to your personal data.

* Request the correction or erasure of your personal data.

* Object to the processing of your personal data.

* Withdraw consent for receiving marketing emails.

* Request the restriction of processing your personal data in certain circumstances.

* Data portability, allowing you to transfer your personal data to another service provider.

To exercise any of these rights, please contact us at [email protected].

8. ICO Registration

Debbie Lucas Ltd is registered with the Information Commissioner’s Office (ICO) in the UK. As part of our compliance with UK data protection laws, we are committed to handling your data in line with the General Data Protection Regulation (GDPR). For more information on your data rights or to file a complaint, you can visit the ICO website at www.ico.org.uk.

9. External Links

Our website may contain links to external websites. The Company is not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies when accessing linked websites.

10. Changes to This Policy

The Company reserves the right to update this privacy policy from time to time. Any changes will be posted on this page, and the updated version will indicate the date of the latest revision.

11. Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at: [email protected].